Shipping policy
Shipping Policy
Last updated: August 12, 2026
We want to get Revoa to you as quickly and simply as possible.
Shipping rates
- Single tub orders: Standard shipping rates apply at checkout.
- Day & Night bundle and Double Day & Night bundle: Free shipping included.
- Subscription orders: Free shipping on every delivery.
Processing time
Orders are processed within 1–2 business days (Monday–Friday, excluding holidays). You'll receive a confirmation email with tracking information once your order ships.
Delivery times
United States: Estimated 5–12 business days after your order ships depending on the load we experience.
International
We currently ship within the United States only. International shipping will be available later — join our email list to be notified when we expand.
Tracking your order
Once your order ships, you'll receive an email with a tracking number to follow your package. If your tracking hasn't updated in 7+ business days, contact us at care@tryrevoa.com and we'll look into it.
Lost or delayed packages
If your package appears lost or is significantly delayed (10+ business days past the estimated delivery), contact us at care@tryrevoa.com. We'll work with our shipping partner to locate your order or send a replacement at no additional cost.
Please note
All delivery times are estimates and are not guaranteed. We are not responsible for delays caused by shipping carriers, weather, or events outside our control. Once your order is transferred to the carrier, risk of loss passes to you — but if anything goes wrong, contact us and we'll make it right.
Questions?
Email care@tryrevoa.com or call (213) 799-9668.